The MQUID Competence Centre in our Lagos office is the central information and service hub MQUID advisory projects. The Competence Centre provides expert advice in key areas, develops procedures, instruments and products as new standards for clients and assists in their implementation.
As the future training centre of the microfinance ecosystem, it also identifies learning & development needs and helps the client to set up efficient internal training and learning & development systems. The competence centre covers three main areas:
- In the area of Human Resources Management and Learning & Development, the Competence Centre supports and advises clients on designing and implementing efficient HR systems
- In the field of Retail Finance/ Banking Operations, we work with clients in various areas, for instance in the card business, deposit taking, international and national payment systems, sales training and trade finance solutions.
- Regarding Credit Operations, client receive support in the design and implementation of various loan products, such as micro and SME finance, low income housing loans, consumer finance and agricultural and rural loans and in training respective credit officers.